Privacy Policy & Disclaimers

Welcome to our Privacy Policy. Your privacy is critically important to us.

Torrent Pharmaceuticals Limited, located at:
Torrent House Off. Ashram Road, Ahmedabad 380009 - Gujarat, India.

It is Torrent Pharmaceuticals Limited’s policy to respect your privacy regarding any information that may be collected while the User(s) is/are operating our website. This Privacy Policy applies to the website www.shelcal.com in addition to the Terms and Conditions (“T&C”). All the terms used in the privacy policy are pre-defined in the T&C and shall have the same meaning as provided therein. We respect your privacy and are committed to protecting the personally identifiable information that You may provide to us through the website. We have adopted this “Privacy Policy” to explain what information may be collected on our website, on how we may use this information, and under what circumstances may we disclose the information to third parties. This Privacy Policy applies only to information, We collect through the Website and does not apply to our collection of information from any other source(s). Our portal is informational and is intended only for residents of India.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of the portal. Depending on your activities when visiting our portal, you may be required to agree to additional terms and conditions.

1. General Disclaimer (DVC)

Shelcal 500 is a dietary supplement to support bone strength in context of age-related bone loss. It is not a substitute for medical advice, a balanced diet, or a healthy lifestyle. Always consult a doctor, if pregnant, facing medical conditions, or if symptoms continue or worsen.

2. Calcium Calculator Disclaimer (DVC)

Shelcal Calcium Calculator provides a general estimate of your calcium intake based on your reported dietary habits. It is not a substitute for medical advice or clinical diagnosis. Consult your medical practitioner for further guidance and clarity.

3. Healthcare Influencer Disclaimer

As a certified nutritionist (or physiotherapist etc.), I prioritize accurate and evidence-based insights. The views expressed herein are personal opinions and should not replace professional medical advice, diagnosis or treatment. Always consult a medical practitioner before making any significant alterations to your diet, exercise or medication routine.

4. #shelcalbythe beat Exercise challenge Disclaimer

Participation in the #shelcalbythebeat challenge is voluntary and educational, not medical advice or treatment. Consult a healthcare professional before participating if pregnant, have health issues, or prior conditions. Stop activity if you experience pain or discomfort. Torrent Pharma Ltd. is not liable for injuries or issues from this challenge.

5. BMD Camp Disclaimer

BMD Camps are organised independently and without any affiliation of Torrent Pharmaceuticals Limited (TPL). Participants are prohibited from posting any pictures, videos and/or information pertaining to BMD Camps and/or making any reference whatsoever of TPL in relation to BMD Camps, and/or implying any connection of TPL with BMD Camp(s) or the participant(s). On occurrence of such event, participant shall be solely be responsible and accountable for the same, and it will not amount to create any liability on TPL, unless expressly specified by TPL in writing. TPL reserves the authority to request removal of any such content from any and all social media platforms.

Website Visitors

Like most website operators, The Company may collect or The Company’s agent may collect on behalf of the company non-personally-identifying information of the sort that web browsers, mobile applications and servers typically make available, such as the browser type, language preference, referring site, and the date, time and duration of each visitor request. The Company’s purpose in collecting non-personally identifying information is to better understand how The Company’s visitors use its website. From time to time, The Company may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website, in accordance with the law.

The Company also collects potential personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our website The Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below. All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website.

Gathering of Personally-Identifying Information

Certain visitors to The Company’s website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction.

We collect personal information from our visitors on voluntary basis.

Some of the personally identifying information we collect is as follows:

Contact information (name, title, mailing address, email address, contact number, pharmacy and other relevant data)
Biographical information (date of birth, age, gender)
Health and medical information

We may use the personally-identifying information for the following reasons:

Provide our products to you and make them better
Fulfil your requests
Provide customer service
Notify you about promotions or offers
Conduct research including secondary and follow-on research
Evaluate how you and other users interact with our online services
Secure our online services including our network and website

The personally-identifying information may be collected by us or on behalf of us and also stored to be used for the above mentioned reasons.

The health and medical information data which is collected shall not be used for any other purpose except as required and shall also not be stored (eg: any health related data which has been entered in the calcium calculator shall be used only for the said purpose and shall not be stored after the results have been provided).

Security

The security of your personal Information is important to us, we implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive and personally identifiable information is transmitted via secure technology and then encrypted into a database to be only accessed by persons authorized with special access rights to our systems. Such persons are under strict instructions to keep the information confidential. While we strive to use commercially acceptable means to protect your personal information. Please note that there are no method of transmission over the Internet, or method of electronic storage, which is 100% secure. However, we cannot guarantee its absolute security. If the company sells all or part of one its products or divisions, your information may be transferred to the buyer. The Company reserves its right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.

Links to External Sites

Our service may contain links to external sites that are not operated by us. If you click on a third- party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

The Company may collect statistics about the behavior of visitors to its website. The Company may display this information publicly or provide it to others. However, The Company does not disclose your personally-identifying information.

Opt-out Mechanism

You may, at any time while accessing the website and/or availing the services or otherwise, decide to withdraw your consent towards letting The Company have access to and/or store information collected from you. A notice for such withdrawal of consent shall have to be e-mailed by you to us. After sending us the email, you may not be able to use and/or access the website and/or any services provided therein or any part thereof.

Online Privacy Policy

This online privacy policy applies only to information collected through the website and not to any information that may be collected offline.

Privacy Policy Updates

Although most changes are likely to be minor, The Company may change its privacy policy from time to time, and in its sole discretion. We encourage visitors to frequently check this page to stay updated for any changes to its privacy policy. This privacy policy supplements, but does not replace other policies and terms that applies to services made available by The Company or by any of our group companies. Your continued use of the website after any change in this privacy policy will constitute your acceptance of such change.

Contact Information

For any queries regarding our terms & conditions and privacy policy, please contact us.

Torrent Pharmaceuticals Limited, located at:
Torrent House Off. Ashram Road, Ahmedabad 380009 - Gujarat, India.